This is a guest service position, responsible for setting up meeting or function rooms according to specific requests and requirements of the host guest or group while providing friendly, courteous service for the hotel s banquet operation.

ESSENTIAL FUNCTIONS / TYPICAL EXAMPLES OF WORK PERFORMED:

This list is not comprehensive, but indicates duties and responsibilities which may be redefined pursuant to operational needs)

1. Set up tables, chairs, and other equipment for meetings or functions as directed; determine the number of tables to set up based on information contained on the function sheet; refurnish meeting breaks
2. Strike or clean a banquet or function room by removing tables, linens, trash, etc; visually inspect equipment, fixtures, floors, etc. in assigned work areas to insure clean appearance and/or sanitary conditions; empty linen bins and garbage or trash containers into larger receptacles or compactor; clean floors and pick up litter or trash from public areas; perform clean-up tasks to insure cleanliness and sanitation standards are met
3. Discuss operational problems, damages, and shortages or other problems with manager and/or supervisor
4. Clean and polish stainless steel equipment and fixtures such as shelves, counters, and coffee makers; inspect glassware/china and/or silverware for cleanliness before using or storing
5. Follow all company policies, and procedures; assure compliance to all company standards
6. Perform all other duties as assigned

WORKING RELATIONSHIPS:

1. Reports directly to the Banquet Manager but may receive direction from the Banquet Captain
2. Must maintain a good working relationship with other departments, employees, and guests
3. Interfaces daily with the public

WORKING CONDITIONS:

1. Standing and walking for long hours.
2. Lifting up to 50 lb.
3. Repetitive bending and reaching.

MINIMUM QUALIFICATIONS:

Minimum of 6 months of serving experience. Hotel set up experience desired. Ability to perform a task with minimal direction or supervision. Must be able to lift 50 pounds on a regular basis. Ability to communicate effectively with the public and other team members on a continuous basis. Ability to divide attention among several tasks at one time. Willingness to assist co-workers with their job duties without being told by a superior to help. Eye-hand foot coordination or the simultaneous movement of several limbs to carry out an activity. Ability to learn new tasks quickly and thoroughly. Must be able to meet or exceed productivity standards for the position and follow all appropriate policies and procedures. Excellent organizational skills. Must be able to meet personal appearance and cleanliness or hygiene standards. Must be able to effectively manage time. Excellent work history and attendance record required. Must be able to work flexible hours, weekends and holidays.